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Tarryn T

1 reviews | Active since Feb 2015

16 Sept 2016, 16:17

DRY UNAPPETISING MEAL FROM NANDOS

<p>I ordered takeout from Nandos in Mellvile through Delivery Extreme. I got the food which looked absolutely horryfying. The chips were dry, brown, over fried, hard and cold. The chicken burger was cold and half the chicken off the roll. I have been a loyal customer of Nandos for many years and this is not acceptable. I would'nt feed that to my dog. Nandos may find this acceptable however, me being a loyal customer should get my monies worth.</p> <p> </p> <p>I will never recommend anybody eat at the Mellville Nandos again.</p> <p> </p> <p>An extremely dissapointed customer.</p> <p> </p> <p>Tarryn</p>

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Replies (1)
Nando's
Nando's's reply18 Sept 2016, 14:05
Official

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. We do apologise for the delay in response, due to a technical error. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***