DG
Devagie G

1 reviews | Active since Jan 2016

22 Feb 2016, 19:32

Dry nandos chicken *******

On Saturday 20 Feb 2016 I bought 2 chickens from Nandos Montclair, 1 got 1 mild and 1 hot, when I reached home I was very disappointed to notice that there was not a bit of sauce on either of them. It was just like buying roasted chicken, the inside of the packet didnt have any sauce at all so even though we bought mild and hot it didnt make a difference, I normally buy from Glenwood and Edwin Swales branch and never had this problem. I called and complained<br> immediateky and the lady said she will get someone to call me but nobody did, I took pics of it incase they needed to verify. What is the point of having nandos chicken without nandos sauce, I could have bought the same chicken anywhere else for less than half the price. The sad part is that I phoned my mum and told her that she should not cook cause I am buying her Nandos chicken which she loves and was so disappointed when I opened it.

0
Replies (1)
Nando's
Nando's's reply23 Feb 2016, 10:30
Official
Hello Devigov,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)