1 reviews | Active since Jun 2016

26 Aug 2016, 13:27

Dry chicken

<p>Went to Nandos Ndofaya Mall and firstly when i ordered i was told that i can cut my half chicken to 2 but not with different sauces (new) to me. Secondly the chicken was so dry with no sauce. I mean if i just wanted chicken i would have just gone anywhere but i wanted a saucy chicken and to pay R70 for half chicken but not get the what i paid for, its another thing. I buy Nandos not because i can afford it but it was what want during that time. This is just so not on. Bad customer services from cashier to the end product.....</p>

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Replies (1)
Nando's
Nando's's reply26 Aug 2016, 14:26
Official

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team ********** 888who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Best regards,