CO
Chane O

1 reviews | Active since Dec 2016

15 Dec 2016, 14:10

Dry Burnt Chicken- Nandos Meadowdale

<p>I placed an order for pick up, i told the gentleman about 5 times to make it extra saucy, i arrive to pick up the order they cant find the order and then decide to tell me i need to pay first, so i spent like 45min waiting after callling and ordering firstly. I get back to the office unpack, chicken is dry and burnt........ how can we eat this? 45minutes for what? paid for this *******</p> <p> </p> <p>BAD SERVICE, TERRIBLE FOOD, I'M OFF NANDOS</p>

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Replies (1)
Nando's
Nando's's reply15 Dec 2016, 18:36
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.


PERi-PERily yours,


The Nando's customer care team

Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)