1 reviews | Active since Jul 2011
Double deliver charge for one delivery?
Total rip-off, Nando's! I always order the meals for our Management Meetings from Nando's. Today I decided I'd like a meal too, but I have to pay for it myself (can't claim for that meal). So I ask Nando's if I could do two orders (two slips), but since it is one delivery, if they could do one delivery fee. Nope, if I want separate slips, I will need separate delivery fees. It's how it's done. Not even speaking to the manager can persuade them to do it differently. Well, guess what Nando's? Not only did you lose my order today, you have also lost all meal orders from this department (at least one meeting per week). That's about a R500 order per week - minimum. Really hope that R15 delivery fees feels good now!
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)