FA
Farouk A

1 reviews | Active since Mar 2009

05 Nov 2022, 20:52

Don’t serve your customers **** Nandos Ormonde

Second time lucky for me at Nandos Ormonde. The branch firstly skimps on portions and secondly they serve you utter *******, and yet happy to collect your money. Their pitas and wraps are partially empty, a sharing portion of fries is half of what’s served at other branches. The Cresta branch is by far the best. I regret visiting Ormonde twice and being disappointed at both occasions I walked out ****ed off.

0
Replies (2)
FA
Farouk A's update05 Nov 2022, 21:12
Reviewer Update
I complained to the manager who opted to replace my piece of chicken, and when that came, the server chucked it down and gave us one dirty look. I asked for a take away and was met with more **** attitude by the server. People don’t support this branch, they aren’t phased with the ****py food and ****py service they offer customers.
Nando's
Nando's's reply06 Nov 2022, 09:23
Official
Good day Farouk,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,The Nando's Customer Care Team
Customer Care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)