ST
Steven T

1 reviews | Active since Sept 2017

10 Oct 2022, 08:15

Don't buy from Nando's

I bought a meal for my son at Nando's Bothasig, it came without chips. I called the store but couldn't get hold of them, I laid a complaint on Twitter on the 25th September, I followed up a few days later they said the store called me which they never did. I followed up again still nothing. It's now the 10th October and no one ever called me. Its pathetic service really. Nando's clearly don't give a damn about us as customers

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Replies (1)
Nando's
Nando's's reply10 Oct 2022, 11:48
Official
 Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays