TC
Tracy C

1 reviews | Active since Jul 2014

02 Oct 2015, 14:13

DO NOT VISIT NANDOS IN FARRAMERE-BAD SERVICE

I live and work in Rynfiend Benoni and enjoyed the lovely warm service at the opening of your Nandos branch in Farramere Benoni, however after a while the service has been deteriorating up to a point where me or family will not eat there again. I have also been telling friends and colleagues about the pathethic service we have received from them recently.<br> On the 30th September 2015 my partner bought food and the chicken was uncooked he sent this back twice only for the meal to come back in the same manner so he left telling the staff \they can have the meal"<br> previous to this we have encountered other incidents where the food was not cooked throughly or delayed<br> and the best part is we are treated as if we are being unreasonable and annoying which is totally unacceptable as i am paying for my food and expect good cooked food..."""

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Replies (1)
Nando's
Nando's's reply02 Oct 2015, 15:05
Official
Hello Tracychetty,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***