sM
somaya M

1 reviews | Active since Aug 2018

29 Aug 2018, 14:07

dissatisfied and poor meal

I purchased nandos pita yesterday (28-08-2018) and boy was it the most terrible thing I have ever eaten. The cucumbers were so old that it was brownish in color. The chicken was so hard and dry. There weren't any sauce or garnish in the pita. This has been the most terrible meal i had ever ordered and the price aint exactly cheap.

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Replies (1)
Nando's
Nando's's reply29 Aug 2018, 16:16
Official

Dear Somaya,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)