HW
Hein W

1 reviews | Active since Sept 2015

02 Sept 2015, 20:24

Dissapointed

My meal was given to me incomplete. You missed the regular sized wedges I ordered and the halloumi on my sweet chilli chicken burger doesn't even deserve to be called halloumi, instead it must rather be called a SMALL slice of cheese, I couldn't even taste the halloumi on the burger, this is unacceptable!! (all the burgers that I bought ALWAYS had two LARGE pieces of halloumi on it, not a small slice of cheese). This is the 4th time that I ordered that burger and the FIRST time that you completely *****ed up my meal. If you expect me to pay R60 for a burger, then you better get your act together!! Please don't get kfc's manners where you constantly receive incomplete meals OR Mcdonalds where you receive meals that can barely be called a meal.

0
Replies (1)
Nando's
Nando's's reply09 Sept 2015, 11:13
Official
Hello axcel1995,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)

Best regards,