BF
Bernina F

1 reviews | Active since Aug 2009

01 Sept 2015, 12:45

Dissapointed

Hi just bought a wrap and chips, got into the car and wanted to eat the chips, stone cold! Who likes cold chips? then get to the office (5 mins away), the wrap is also cold.<br> Not acceptable, and very disappointing.<br> Regards,<br> Bernina Fischer

0
Replies (1)
Nando's
Nando's's reply01 Sept 2015, 13:16
Official
Hello hello1,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)

Best regards,