1 reviews | Active since Oct 2017
Disrespectful representive of Nandos Savoy
I called into Nando's Savoy today at 7:34pm. A lady by the name of Nomvula answered the phone. I explained I wanted to order for delivery, she then requested my contact which is not unusual. What was unusual however was that after she confirmed my name she put me on speaker so that her friend who was with her could hear. I had to repeat my order several times because she was talking to her friend instead of listening to me. Her friend was even making comments about me in zulu, something tells me she thought I would not understand. What Nomvula did was completely disrespectful and unnecessary and I sincerely hope that she does not do that to all your clients
Good Day Nthabiseng Seotloe
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Kind Regards,
Nando's Customer Care
Good Day Nthabiseng Seotloe
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Kind Regards,
Nando's Customer Care
