1 reviews | Active since Oct 2016
Disgusting Telephonic Manners!
24/11/2017 was the worst nandos experince ever, I called nandos at the phoenix plaza to place an order for delivery, i asked her the time frame of my order, she rep****: An hour, i said thats fine ( I placed my order at 18:55, i called them at 20:00 to ask if the driver had left, she checked up and rep**** "Yes", i waited till 20:30, I called again, a different lady answerd the call. So i gave my details and asked how long more shall i wait because its past an hour and a half? She told me they are busy i should have paitence and cut my call slamminglly? I was shocked. I have had paitence for the extra hour so far, i called back and its already 21:00 and asked for the manager a lady named kaylee answerd and said his not in, i then asked who ws the lady that was rude and slammed the phone, i asked her name and she said "lee" im sure these are lies but how can we as customers be treated with disregard futhermore so rudelly? I will never order nandos again due to poor service delivery, No customer orientation, Disgusting telephonic manners and not keeping up to their word. Some tips from me, customers are the centre of business and to he treated with respect in order for the business to flourish, moral of the quote " train staff properlly"
Dear Jehad,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Dear Jehad,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)