AS
Ausha S

1 reviews | Active since Oct 2009

04 Nov 2015, 15:17

Disgusting Soggy Food

I've ordered my lunch today via Mr Delivery from the Nandos in Milnerton today. <br> after having the haloumi and chicken burgers at Parklands Nandos on Saturday, I was excited to introduce it to my colleagues as I firmly believe it was the best burger I have ever eaten. <br> <br> shock and horror when I receive my food today. I cannot fault Mr Delivery as the food was warm when I received it. <br> But for the first time since I ever ordered Nandos, my peri-peri wedges were soggy. And where do you buy the haloumi? At Dunlop Tyres? I've never had anything as rubbery ever, ever. <br> <br> but because I pay so much for the burger, we attempted to eat it. Needless to say we couldn't even make it halfway and are now feeling so ill. <br> <br> Was this really freshly made nandos? It was beyond gross!!

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Replies (1)
Nando's
Nando's's reply04 Nov 2015, 17:00
Official
Hello LoveToShop,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)