1 reviews | Active since Jun 2015
DISGUSTING SERVICE AT NANDOS MEADOWDALE
<p>We placed an order on Friday the 31st of March 2017 for a corporate company' stock take.</p> <p>When we went to collect we were advised that they had to throw the chicken away cause we took to long to collect (however I feel they could of contacted us)</p> <p>We then had to wait another 30minutes for the new order. Once it was ready I asked the lady if she was sure that everything was there, she assured us that everything was in order.</p> <p> </p> <p>When we got back to work we realised half of our food was not there. There was no rolls or even serviettes. The chips was discustingly cold, it tasted like yesterdays chips (i was told by the manager that only the burgers was re made it was still the old chips).</p> <p>We had specified specificly what we don't want tomato on our burgers as one of our collegues are allergic to tamatoes but tomatoes there were.</p> <p>All burgers were replaced with standard burgers. Our wraps had no avo as requested and paid for. We did not receive 3 of our half chickens and also no extra sauce we ordered and paid for!!!!</p> <p> </p> <p>Then I contacted customer care on Monday morning to complain, I called them more than once,no RESPONSE!!! On Tuesday I contacted them again as still I did not get any response from them. On Wednesday once again I had contacted them more than once still with no response....</p> <p> </p> <p>Its now 16.22 on Wednesday I have spoken to the manager of the store at 16.00 he told me that he will contact customer service and get back to me about the complaint!!! I am patiently awaiting feed back from the manager......</p>
Dear :Jacqueline
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Dear :Jacqueline
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
