1 reviews | Active since Jan 2016
DISGUSTING SERVICE and NO RESPONSE
I do not have the time to explain my entire story here basically I ordered a quater chicken meal at 6:30pm & the delivery was made at 9:10pm. Almost 2 hours and 45mins it took for delivery the manager and staff on duty gave me pathetic service and **** that I did not give the correct contact number for delivery however at the beginning of each call it states that the calls are recorded for quality purposes I made about 6 calls and I want all the records pulled out to confirm I had given the correct details I was still charged full for the meal and charged for delivery I do not want to be contacted by the store I want the head office for Nandos to contact me for making me a **** for not being compensated and I want to hear every recording of my calls,Because it was said that they tried delivering twice and they had the wrong number. This is disgusting and disgraceful service and they still expected me pay for everything. The manager said he will contact me about the call records which I'm awaiting.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)