Disgusting Service
<p>Nando's Somerset Mall</p> <p> </p> <p>My meals was wrong twice after I told the cashier what I would like to order. The service and way the manager Tembisa speak to clients are absolutely disgusting and to give my money back. I insisted to speak to the owner Lionel Drawring, to get my money back. He offered me my money back, but said that I can go over his head to report him. I don't want to fight ... I just want good food and amazing customer service. BAD BAD BAD!!!!!</p> <p> </p> <p>I left the restaurant and walked in at Spur and ordered food. The manager Leon Liebenberg was welcoming me into their restaurant and told him what happened. I sat down and 3 minutes later my food served with a smile. That's what I call service. Leon insisted no payment for the food. Well done Spur :-)</p>
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)