1 reviews | Active since Jul 2015
Disgusting service
Never thought I would have to complain over food! In the last 3 weeks Nandos Banbury crossing in Northriding has been giving me the worst service ever, i have been extremely patient with them but this is too much now. First time the order came 2 hours late, was wrong, they tried to correct it and it still came wrong the 3rd time! 2nd time the order was short supp**** and the balance of food came over an hour later. Today again the order was wrong, cold and the cheese garlic roll brick stone hard!!! My husband called Simba the manager, informed him of the problem and gave him his number. The line cut off and when my husband called back 2 minutes later, the attendant mentioned that Simba had left for the day as his time was up, 8pm!! No apology, nothing, just a wrong order and a roll I can't get down my throat..shame on you Simba, shame on you Nandos!!!
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)