QK
QUEEN K

1 reviews | Active since Aug 2014

20 Dec 2015, 11:50

Disgusting service

On arrival, we had to sit on a very disturbingly dirty table which I had to beg the rude manager to clean. He dismissed as though via was a ****roach. After 15 minutes, our table was cleaned and I asked the last to bring me a glass so that I can have my cold drink, she took another 15 minutes to do that. How do u open a restaurant of your aim is not to help your customers. Manager u do not deserve to even be called a manager for u do not have any people skills, your face is not welcoming at all. I am so freaking passed...

0
Replies (1)
Nando's
Nando's's reply20 Dec 2015, 13:54
Official
Hello orakunene,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)