1 reviews | Active since Nov 2017
Disgusting service
Just had breakfast at nandos ottery today,on arrival i ordered a chicken salad and asked that my salad be put into a bigger bowl or plate as the previous week i had the same meal for brekfast and the salads were actually falling out as i was eating due to the bowl being too small.I was made to feel like my request was too much to ask for and was told by the cashier tauriq j "but that is the bowl it comes in!"with a attitude,absolutely no customer service s****s whatoever,this being just shortly after 9.30 and myself and wife being the only customers there at this time.Totally put me off from my meal and wanting to eat there anymore but stayed anyway.I dont know why it is so hard to get proper friendly service with a smile anymore,as a customer i do not feel welcome at any place having staff that treat customers as if they are just a hassle and not actually a valued client who is supporting a business by personal choice.I also had to jump over a dead cocroach in order to get to the table i wanted to sit down and eat if which i took photos of immediately.I really wish that in future staff are are more pleasant with the customers they are dealing with and not just standing there and doing there job for the sake of the money they are earning and actually make the customers feel welcome and make them actually want to return to the establishment for future support.
My slip details was 20 Aug 2018 order number 943.
Dear Yaseen ,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Best regards,
Dear Yaseen ,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Best regards,
Dear Yaseen ,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Best regards,
Dear Yaseen ,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Best regards,