1 reviews | Active since Nov 2013
DISGUSTING SERVICE
I placed with Nandos Bruma Lake, I ordered 3 wings with chips and starter livers and a garlic roll.<br> After an hour of no delivery I called them AGAIN to find out where my order was and they told me sorry but the driver will deliver it in 5 minutes but the order only arrived 30 minutes after that meaning I waited an hour 30 minutes for my food.<br> On top of that the order came without my chips and I had to call them AGAIN but the person on the telephone hung up on me and my chips didn't arrive. Not only did i receive cold food but I also didn't get my money's worth as the wings were BURNT and the chips were not delivered.<br> This has to be the most DISGUSTING service I have ever received from Nandos!!!<br>
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS -62583 Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS -62583 Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***