DN
Dayalan N

1 reviews | Active since Dec 2013

26 Aug 2015, 19:37

Disgusting food

I went into Nandos in Newlands West Durban and ordered 2 strips and rice with feta and I strips only. I opened the strips and rice and the strips I ordered was suppose to be extra hot and mild, the extra hot had no feta it was dry and filled with rice and hardly any strips. The strips only that I bought had no gravy in it, I am fed up with the Nandos in Newlands West and when I go to the Springfield Nandos I dont have any problems with them. I am done with Nandos in newlands and I wont be going there in a long time, This is not the first bad experience that I had with Nandos and that I why I decided to voice my concerns. I am paying for quality not quantity and if I wanted rice only I would have boiled it myself.

0
Replies (1)
Nando's
Nando's's reply27 Aug 2015, 09:15
Official
Hello Dyl27,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)