Disgusted by Nando’s Manager

It is with great disappointment after writing here on 10th Dec about service I received at Nando’s West Gate Mall, to this day that Manager that repeatedly said “inkinga yakho usile” has not yet had the decency to apologize. The manner in which he handled my problem was very much inappropriate. I didn’t make the mistake, instead I had to use my petrol driving back to the store, to only be told “inkinga yakho usile” the audacity to say such words to a customer coming from a Manager baffles me to this day. I have never been disgusted like I was that day in my life. I fail to understand, how does Nando’s employ Managers who don’t know how to treat a customer? The audacity to say such words to me, especially with the mistake being on their side. Not even considering the fact that I had to drive back an hour later after he had said he’ll send someone.