oM
oamogetswe M

1 reviews | Active since Sept 2014

04 May 2015, 17:43

disgusted

I went for lunch while waiting for my flight and I ordered a quarter chicken with rice and gravy and specific asked for extra sauce I waited for 30 minutes for my meal while everyone who came after me received they meals it was time for me to bord and was angry so I requested a take away I again waited and to my suprise while I was in the flight I received dry chicken and my rice with no gravy <br> and no fork/s**** to eat this is utterly bad service most for people who are traveling cause I paid full price not half to receive such service

0
Replies (1)
Nando's
Nando's's reply05 May 2015, 09:25
Official
Hello oamo,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)

Best regards,