Disgraceful!

Taking the time to rate the absolutely shoddy and disgraceful customer service i received from Broadacres Nandos. We order food via their telephonic system 40 minutes before we cam through to collect as we were in a massive hurry to collect my son from creche before they closed. I was greeted by a gentleman who then proceed to take his sweet time and proceeded to help others despite me pleading that i was very short on time and despite being first in the queue. He started arguing and trying to justify his actions which were completely irrational. Worst way to treat a customer and you can be assured myself, family, colleagues and friends we will no longer be using.