Discusted
<p>I went to Nandoes at Banburg Crossing on Monday evening. Ordered a Lemon & Herb Chicken strips & rice with extra sauce at 17:44. Only got my meal at 18:22. this was a take away. On arrival at home, i found that this was extra hot, with only 3 pieces of chicken and NO EXTRA sauce. This is not the first time that i have had such Discusting service from this Nandoes! i called this branch several time, and no answer. Nandoes is not a cheap take away! Its a desired taste, but not when when you recieve your order and its not correct. I am so sick and tired of this **** service! Never again will they see me!!!</p> <p> </p>
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Nando's's replyOfficial
02 May 2017, 15:29Dear Nadine
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10 pm (encluding public holidays)
Best regards,
Nando's's reply02 May 2017, 15:29
Official
Dear Nadine
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10 pm (encluding public holidays)
Best regards,