Disappointing service and product

Pathetic service at Nando's Cape Road, PE. Placed an order via drive thru and was asked to park and wait. After ten minutes of waiting I walked inside as I was in a hurry. It was only 2 hotpots and a prego roll. Waited another few minutes inside and received my packet. On my way to my appointment I realised one hotpot was missing. I had to return to the shop. Waited another +-10 minutes for the second hot pot. At my destination I realised no cutlery was included. In all my "quick" drive thru trip was 45minutes long. And the food was not that great, with a small chewy dry chicken breast on the roll and barely any sauce.