mL
mirandah L

1 reviews | Active since Feb 2016

15 Mar 2016, 08:07

disappointing service

Went to East rand mall to purchase my hotpot,1 combo of 1/4 chicken,roll with chips and liqui fruit via drive through with order number 74 but received bad service.drove off after getting my food but not as ordered,The hot pot cabbage was half cooked and no juice included in my package.unfortunately all of this was discovered when I reached my destination when I suppose d to eat.disappointed

0
Replies (1)
Nando's
Nando's's reply15 Mar 2016, 10:26
Official
Hello mirandahl,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)