MM
Maggie M
1 reviews | Active since Mar 2009
03 May 2021, 11:50
Disappointed
I logged a complaint with the manager at Nandos wonderpark. He said he was still investigating and will call me back. This is three days ago and I am still waiting for the call. Maybe he feels that I dont deserve a resolution as much as I did not deserve my complete order on Friday
Helpful (0)
Replies (2)0
Replies (2)
Nando's's replyOfficial
03 May 2021, 15:49Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
Nando's's reply03 May 2021, 15:49
Official
Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
MM
Maggie M's updateReviewer Update
09 May 2021, 00:24Lucas, manager at Nandos wonderpark, resolved my query very quickly and efficiently. He was wonderful and I am very happy. I hope Nando knows that he is a great asset and because of him I will keep coming back to Nandos wonderpark . Thank you Lucas. Keep up the good work.
MM
Maggie M's update09 May 2021, 00:24
Reviewer Update
Lucas, manager at Nandos wonderpark, resolved my query very quickly and efficiently. He was wonderful and I am very happy. I hope Nando knows that he is a great asset and because of him I will keep coming back to Nandos wonderpark . Thank you Lucas. Keep up the good work.