TL
Theeveshan L

1 reviews | Active since Apr 2015

03 Jul 2015, 19:50

did not bring drink with meal

I just orded a nandos meal that consist of full chicken 4 rolls and chips that includes a lipton ice tea for R149 opon receiving my delivery my ice tea was not included i called the nandos trade route spoke to the manager who has a attitude and tells me cant i come and pick it up he cannot make another delivery, this is terrible service and the manager has no way of sorting the issue out.

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Replies (1)
Nando's
Nando's's reply04 Jul 2015, 10:48
Official
Hello Theeveshan,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)