DG
Deneshree G

1 reviews | Active since Mar 2015

09 Jul 2019, 12:01

Deneshree Govender

Absolutely appalling service delivery by Nando's Corlette Drive. Ordered chicken extremely dry. Logged a complaint and was informed it would be resolved in 48hrs, unfortunately not its 5 days later and my complaint case ref 326802 is still not resolved. The manager is extremely rude and the service appalling.

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Replies (1)
Nando's
Nando's's reply09 Jul 2019, 15:55
Official
Dear Deneshree

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to
improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays) 

Best regards,