MS
MrJust S
1 reviews | Active since Jan 2016
20 Jul 2018, 15:33
delayed delivery
Good day.
we are very irate about our order that we placed, the order was delayed by 2 hours. a guy named Andrew messed up our order entirely. Order #3975/114017 this is an unacceptable nando's, we have so far spent over R100 000 at your stores nationwide. how can you make it up, surprise us with a free team meal next week friday. we are here at fnb bankcity johannesburg.
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Nando's's replyOfficial
20 Jul 2018, 17:42Dear Mr Just
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (including public holidays)
Best regards,
Nando's's reply20 Jul 2018, 17:42
Official
Dear Mr Just
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (including public holidays)
Best regards,