DEHYDRATED Cold Chicken

Requested chicked with extra basting sauce as previous history with this particular branch in malvern queensburgh they serve dry chicken.Came home and found dry dehydrated chicken again.This is the limit.How is this queensburgh malvern franchise a disgrace to the nandos branding.Chicken was cold..like it was done hours ago and left standing to be collected. Please note I went into the store to order and they were not busy.Order was done in minutes.This is by far such an expensive take out in these tough economic conditions that we find ourselves in.No sachet sauce given.This particular franchise is always on social media for substandard service and nandos chicken served.I have pics.kindly contact me.Receipt number 477