NN
Nozipho N
1 reviews | Active since Nov 2014
17 Mar 2016, 13:35
DAY LIGHT *******
I'm beyond being livid with this specific Nandos and unfortunately for me it's the nearest and convenient one for me, Last night I went to the Nandos next to Checker's and Virgin active in Southgate, and not only was I ****** of my money which I want back because the order I got was not what I Paid for, My order number was 52 I had ordered a half chicken mild with extra sauce with spicy rice. I paid R100 and got R11.00 and some odd cents back, however to my dismay when I got home I found a quarter chicken lemon and herb that was very dry and plain spicy rice. So u can imagine my frustration because the food I bought was for 3 and yet I had food for one. You might say why not check it? When u traveling with a child and have an order number on your slip why should you be checking such, if my order number is called out I'll obviously just get my order and leave. What's making me angry is the fact that it's now the second time that this is happening, the last time I ordered a full chicken with 4 sides and only got 2 with burnt chicken, not once or twice but 3 times. It's the closest for me however I use transport to get there. I want this rectified, failure to do so I
Helpful (0)
Replies (1)0
Replies (1)
Nando's's replyOfficial
17 Mar 2016, 15:54Hello Krazee N,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,
Nando's's reply17 Mar 2016, 15:54
Official
Hello Krazee N,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,