PF
PATRICK F

1 reviews | Active since Sept 2011

02 Apr 2018, 21:55

Customers parking on solid red line

Constant issues with your clients parking on solid red lines obstruction of traffic free flow on rick turner road in glenmore Durban. Insist on your customers parking in the customer parking as provided behind the building and walk around or we'll keep calling metro police to fine the perpetrators. Management is well aware of the ongoing issue with your customers obstruction of traffic flow. Take some responsibility and tell your customers to park off street please!

0
Replies (3)
Nando's
Nando's's reply03 Apr 2018, 16:40
Official

Dear Patrick,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)

Best regards,

Nando's
Nando's's reply03 Apr 2018, 16:40
Official

Dear Patrick,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)

Best regards,

PF
PATRICK F's update10 Sept 2018, 13:15
Reviewer Update
This is an ongoing issue. Clearly management do not care at all. Self - designated "car guards" allow people to park on both the left and right hand lanes which are for traffic flow they are not parking areas. The parking areas are around the back of the building. Get your clients to park there. We'll just keep calling out Metro Police to fine your clients if you do not do anything to sort out the situation.