OS
Obakeng S

1 reviews | Active since Mar 2014

07 Apr 2015, 11:00

Customer Care/ Feedback

This is in follow up with a complaint that I laid on the 27th March. I still have not received any feedback from nandos. This is truly unacceptable after I had needn't treated with so much disrespect from one of Nandos' employees. Nandos does not care about they're customers and they're reputation. Nandos has no customer care whatsoever!

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Replies (1)
Nando's
Nando's's reply07 Apr 2015, 12:17
Official
Hello obkay,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback regarding case no 61969 to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)

Best regards,