1 reviews | Active since May 2016

11 Jun 2016, 16:45

Corlette Drive Through System doesn't work

<p>Nando's Corlette drive through. Sat in the queue for 20 minutes and when we got to the order window were informed that the credit card machine is not working, which we could have been told before we drove into the queue. Then had to spend a further 20 minutes waiting to get out of queue. Please relook at your drive through setup, as it does not work at the moment. Having clients trapped in a queue without an option of exiting is not viable.</p>

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Replies (1)
Nando's
Nando's's reply12 Jun 2016, 11:20
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.


We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.


We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.


PERi-PERily yours,


The Nando's customer care team


Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)