rW
rene W
1 reviews | Active since May 2015
17 May 2015, 22:50
Contamination
My husband and I went to Nandos Vangate Mall we live close by so we are very loyal customers.we bought the festive meal R149.00 I know most of the staff and thafs why its even more upsetting, we got home and we started eating in the middle of eating the chicken I told him that the chicken has a sort of weird taste today but just ignored it, and carried on eating, about a hour after that my husband was not feeling to well, again we just ignored it, 3am the next morning I woke was with terrible twisting boiling feeling in my stomach, I had diarrhea, vomiting headaches etc the same with my husband, we didnt eat anything except the Nandos, I am still trying to recover since Friday and have not eaten anything substantial, adding to this (after I had just ordered my food I noticed one of the grillers had a seethrew container with a red lid that I dont know where it came from and he had taken two leg quaters from the container and threw it on the grill, and I know that normally the chicken comes from the oven onto the grill, I must say I am very disappointed and disgusted by the way these Restaurants arr cutting corners and having no regard towards our health, pathetic.
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Nando's's replyOfficial
18 May 2015, 11:35Hello Royalty23,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
A consultant will be in contact with you shortly.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
A consultant will be in contact with you shortly.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,
Nando's's reply18 May 2015, 11:35
Official
Hello Royalty23,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
A consultant will be in contact with you shortly.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
A consultant will be in contact with you shortly.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,