complaints

I came to buy my stuff food at Nando’s (25) meals 1st question i asked after i odered is ask how long is it going to take and the lady said 30 minutes and i made a decision to wait my order number was 311 i paid at 11:55 30 minutes later they are not done and i only have 12 meals in front of me with no apology and at 12: 45 am asking again what time because now i could have left and came back but the lady says 10 minutes still 10 minutes pass nothing i now have 15 meals and it’s 1 hour 30 minutes meaning am going to be here 2 hours and no one is even apologising to me .The service is very poor and am not happy. some food is already cold and am writing this while sitting waiting to my food

Very disappointed in the waiting next be clear because i missed an important meeting waiting for food

Mulalo do better next time and don’t over promise