AM
Andile M

1 reviews | Active since Dec 2015

02 Dec 2015, 15:59

COMPLAINT

I have been a loyal customer for Nandos but their meat is getting smaller and smaller and the prices keep going up. The last time I was there I literally counted the chips to the waitor and there were 7. And its the same in the bluff, chatsworth, Galleria, and on Florida. I wanted to go to Nandos today and decided on going to Wimpy. It's disgusting what these guys are doing. You cannot be reducing the food all the time. I noticed a year ago and now it is worse. Your meat is delicious but value for money is more important. My colleagues and I are disgusted with the food we get from you guys now. We don't get full at all.

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Replies (1)
Nando's
Nando's's reply04 Dec 2015, 13:05
Official
Hello urandyx1,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)