SK
Siobhan K

1 reviews | Active since May 2018

11 May 2018, 14:11

Complaint

Nando's Benmore your customer service is the worst service I have ever received from a fast food outlet. My food is now 2 hours late and no call or explanation as to why or when it will arrive. I paid via your website and I would appreciate my money back! It's a no thanks from me!

0
Replies (1)
Nando's
Nando's's reply11 May 2018, 18:03
Official

Dear Siobhan,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)

Best regards,