YN
Yolanda N

1 reviews | Active since Sept 2017

23 Sept 2017, 20:51

Complain about bad attitude,poor service.

I bought meal for R199.90 on the 23 /09/ 2017 they didnt give me bag with handles and butter.the cashier was friendly but the person taking out orders had attitude didnt even concentrate on me when i asked for the above .the most frustrating part i got home with torn mini bag ,without the salad spilled all over coz i was not even told to handle with care.order number 026 bought around 18:45 they took the slip...Yolanda ********** 841

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Replies (1)
Nando's
Nando's's reply24 Sept 2017, 12:10
Official

Good day Yolanda Ngwenya

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team