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Puleng M
1 reviews | Active since Sept 2017
11 Jan 2019, 16:37
COMPLAIN
In December i ordered two quarter leg chicken on Mr D (Order DFD ********** ) ,for me and my colleague and we were not impressed at all,the meat was way too dry, I tried to call their number same day but it was not going through, i send an email on the 31st December i sent an email but no one responded. on the 08 January 2019 i re-sent the email and i got CAS-257809-H3D7X9 and responded with my number. I have not received a call from Nandos. I regret spending my money on nandos,I want my refund or be compensated!!!!!!!!!!!!!! You sell people ****ty chicken!!!!!
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Replies (2)
Nando's's replyOfficial
14 Jan 2019, 12:40 Good Day Puleng.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care teamCustomer care: ***
Operating hours: Monday - Sunday, 10am - 10pm (Including public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care teamCustomer care: ***
Operating hours: Monday - Sunday, 10am - 10pm (Including public holidays)
Best regards,
Nando's's reply14 Jan 2019, 12:40
Official
Good Day Puleng.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care teamCustomer care: ***
Operating hours: Monday - Sunday, 10am - 10pm (Including public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care teamCustomer care: ***
Operating hours: Monday - Sunday, 10am - 10pm (Including public holidays)
Best regards,
PM
Puleng M's updateReviewer Update
17 Jan 2019, 14:26It looks like no one wants to assist me. Someone called me on the 14th and advised them to call me back after 5 minutes as i was at work, 48 hours later i am still waiting for a call back.
PM
Puleng M's update17 Jan 2019, 14:26
Reviewer Update
It looks like no one wants to assist me. Someone called me on the 14th and advised them to call me back after 5 minutes as i was at work, 48 hours later i am still waiting for a call back.