KM
Kgaugelo M
1 reviews | Active since Mar 2016
02 Mar 2016, 20:22
****roaches
We bought Nandos chicken, spinach and wedges on the night of 1 March 2016. We had a little for dinner and then placed some in the fridge to take to work for lunch. During lunch I noticed that two of the wedges had ****roaches in them. This was a really traumatic and disgusting experience. I'm very disappointed.
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Nando's's replyOfficial
04 Mar 2016, 18:07Hello kgaugim,
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We would like to assure you that this is not part of our Standard of Operating and will this matter be investigated and will we then revert back to you with Feedback.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We would like to assure you that this is not part of our Standard of Operating and will this matter be investigated and will we then revert back to you with Feedback.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Nando's's reply04 Mar 2016, 18:07
Official
Hello kgaugim,
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We would like to assure you that this is not part of our Standard of Operating and will this matter be investigated and will we then revert back to you with Feedback.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We would like to assure you that this is not part of our Standard of Operating and will this matter be investigated and will we then revert back to you with Feedback.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)