1 reviews | Active since Nov 2016

18 Dec 2017, 20:03

Closing early

I was there at 19:45 and wanted to order. The cashier told me they had already washed everything and can't make the food. I asked her again "so you vant make wraps, burgers or pita's? She then confirmed this. My question now is why are they preparing to close at 19:45 if the time of closing is 21:00?????

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Replies (1)
Nando's
Nando's's reply19 Dec 2017, 10:35
Official


Dear Esmé ,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am –10pm (excluding public holidays)

Best regards,