AG
Alvin G

1 reviews | Active since Mar 2009

06 Jan 2016, 12:47

chicken wrap without the chicken!

I just purchased a pulled chicken wrap from the Benmore Gardens Nando's. I am highly disappointed with the quality of the meal. The wrap should have been called a coleslaw wrap, as the only 2 pieces or slivers of chicken found in the entire wrap was no more than 2.5cm long x 0.5cm wide, and a piece of bone cartilage. The quality of food by that standards is despicable and deplorable. When a person buys a chicken wrap, there should be chicken! It was a total waste of money. I should have just bought from any of the restuarants on either side of Nando's and received what I actually paid for.<br> <br> Nando's you keep up this pathetic *****-over of patrons, and your business will suffer. Nip this problem in the bud NOW before it's too late. You have 2 strikes in my book so far from your Benmore Gardens Shopping Centre branch. Let there not be a 3rd.

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Replies (1)
Nando's
Nando's's reply06 Jan 2016, 17:04
Official
Hello alving,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)