NM
Nonelwa M

1 reviews | Active since Sept 2009

16 Feb 2016, 15:07

Chicken too dry

I just want to express my disappointment on the quality of the chicken that I bought from Nandos last night. Upon receipt of my half chicken with chips take away order, I did not think of inspecting my order as I was in a hurry to get home. When I got home just about to serve the chicken I was disappointed to take out a chicken that was soo dry (I had to use jimmy sauce instead of the nandos sauce that I specially went for when I went to Nandos) it was not even funny to an extent that I wanted to go back to Promenade and show them what they had served me but it was late in the evening and I didn't feel like driving back there.<br> <br> This left a bitter taste in my mouth and definitely not a happy customer at all.<br>

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Replies (1)
Nando's
Nando's's reply16 Feb 2016, 16:57
Official
Hello likuwe,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)