1 reviews | Active since Sept 2016
Chicken should not make you wait forever
<p>On Friday 16/09/2016 at 10h50 I phoned the number I found on the website to ask the Croydon branch to deliver an order. It was delivered at a couple of minutes before 13h00. This after the operator said it would be here in 45 minutes. The food was cold, and the Appletiser was warm.</p> <p>Speaking of Appletiser - I ordered two Appletisers, but I received one Appletiser and one red G****tiser. On the slip it shows 2 Appletisers.</p> <p>I ordered the special: 18 winglets with a small bottle of Nando's sauce. I did not receive the sauce.</p> <p>At 12h15 I called the number where I placed the order, it's Appetite who is now handling Nandos' orders. The service was bad. The operator I spoke to seem to need some training.</p>
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. We do apologise for the delay in response, due to a technical error. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. We do apologise for the delay in response, due to a technical error. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***