Chicken not Fresh!
Bought the 2 full PERi-PERi chickens (mild and extra hot), any 3 large sides, 4 Portuguese rolls & a 2-litre Coke at Nandos Kimberley yesterday. My family and myself ordered it as a take-away and was really looking forward to a great meal! After my second piece, I informed my wife that the chicken was tasting funny and its appearance wasn't looking that good. She just encouraged me to eat as we were in fact very hungry. I still had my doubts and called the store to inform them about the chicken that did not taste well to me. The store manager informed me to bring it back and he will replace it. I also did inform him that if something is wrong then I will definitely complain about it. Guess what..my wife and children ran up and down the whole night to the bathroom. My little one (6years) we had to keep from school this morning due to his runny stomach. I am very dissappointed at the service I got from Nandos Kimberley, especially since it is my wifes' favourite restaurant. I will no longer buy from them anymore!!
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have escalated your feedback to our Head Office who will feedback to you between 7 and 14 working days.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have escalated your feedback to our Head Office who will feedback to you between 7 and 14 working days.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)