aJ
aveer J

1 reviews | Active since Feb 2018

29 Jun 2018, 08:11

chicken feathers and mushy salad a totally bad experience

For the second time Nandos Meadowdale has left me disgusted from my first experience of ordering salad that has wilted and become mushy to my second bad experience 2 weeks ago where I had ordered a full chicken to go but upon eating I had discovered that the chicken still had a numerous amount of feathers still attached to it which was a total putt-off from the entire meal. you would think for the price of their meals the least staff could do is clean their chicken properly

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Replies (1)
Nando's
Nando's's reply29 Jun 2018, 22:09
Official

Good day Aveer

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)